Business and Tax Enforcement is a vital part of the IRS. We have opportunities for individuals interested in applying their analytical and investigative skills to educate customers on meeting their tax responsibilities while enforcing the tax laws. If you do join us you won’t be disappointed with the many benefits we offer, the opportunities for advancement, or the dedicated professionals that you will meet and work with.


Internal Revenue Officer

Working for the nation as an IRS Internal Revenue Officer, you’ll be a highly trained professional protecting the interests of the federal government and the tax-paying public. Your primary focus will involve collecting delinquent tax accounts and securing delinquent tax returns.

You may be conducting research, interviews, investigations, analyzing financial statements and contacting third parties for information. Your work will be performed on a case-by-case basis, each requiring a certain — and sometimes different — course of action. No two days will be alike.

Your best-in-class IRS training will include classes in tax law, business law, investigative techniques and enforcement procedures. It's all designed to prepare you as rapidly as possible for independent performance — as well as for the opportunity to work in the field from day one. Internal Revenue Officers work in IRS field offices throughout the country. Plus, you’ll build practical skills that can lead to any number of diverse career tracks, with the opportunity for career growth and advancement.

Entry level qualification requirements are either a bachelor’s degree in any subject or experience in and knowledge of organization and commercial practices, investigative techniques and/or delinquent loan collection processes. In the IRS, you have a career that invests in you by offering continuing education assistance, work-life balance, plus great insurance and retirement benefits.

Internal Revenue Officer Role

The role of the Revenue Officer is to collect taxes that are delinquent and have not been paid to the IRS and to secure tax returns that are overdue from taxpayers.

To fulfill this role, Revenue Officers:

Conduct face-to-face interviews with taxpayers (and/or their representatives) at the taxpayer’s place of business or residence or, on rare occasions, at the Revenue Officer’s office. These interviews may be scheduled or unscheduled (cold calls), depending upon the case. This is done as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns.

Obtain and analyze financial information to determine the taxpayer’s ability to pay the tax bill.

Collect monies from individuals and business for taxes due. Taxpayers are normally individuals and businesses. The Revenue Officer can consider alternative means of resolving tax debt issues when the taxpayer cannot pay the debt in full such as:

  • Setting up payment agreements which allow the taxpayer to pay the bill over time
  • When appropriate, granting relief from penalties imposed when the tax bill is overdue
  • Suspending collection of accounts due to financial hardship

Garnish bank accounts and wages as well as seize real and personal property to satisfy delinquent taxes. Real estate seizures do not involve taking immediate physical possession or evicting occupants from the property.

Educate taxpayers on their tax filing and paying obligations, and provide guidance and service on a wide range of financial problems to assist the taxpayer toward a positive course of action to resolve their tax issues.

Inform taxpayers of their rights under the law and provide them with quality customer service while ensuring their own personal safety and well being.

Manage an inventory of cases and complete required case actions documenting case histories in support of case decisions.

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