The IRS is hiring mission-critical, entry-level customer service positions. These roles offer a unique, non-repetitive workday that showcase your verbal and written communication skills while offering rewarding public service opportunities. Are you ready to make a difference?
Collections Representatives
As a Collections Contact Representative within our Small Business/Self Employed Collection Division, you will interpret and apply applicable tax law and regulations, and basic collection techniques and enforcement actions to advise, inform, assess and collect taxes and associated liabilites over-the-phone.
Comprehensive Training
These entry-level positions do not require you to have prior tax experience. Our top-notch training programs will teach you everything you need to know to prepare you to be successful as a professional IRS Contact Representative. The IRS also offers continued professional education to keep your knowledge of the tax law sharp and your skills up to date.
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