In Taxpayer Services, we find the right thing to do and then do it right. We help taxpayers understand and fulfill their tax obligations by:
Bring your skills and join a workforce that:
We are looking for talented professionals who can provide top-quality service to all
taxpayers. To accomplish our work, some of our many roles include:
Contact Representatives – Job Series 0962
As a Contact Representative, you will deal directly with a wide range of individuals who
have varying degrees of understanding, including CPAs and attorneys, regarding their
accounts and provide tax law information needed to resolve their issues.
Tax Examiners – Job Series 0592
As a Tax Examiner, you will research, analyze and initiate actions to correct tax
accounts and records and advise taxpayers of appeal procedures.
Clerks – Job Series 0303, 0305
As a Clerk, you will provide specialized administrative assistance to resolve taxpayer
account issues.
Tax Analysts – Job Series 0501
As a Tax Analyst, you will provide technical guidance on issues, proposals, and
activities impacting program operations, and ensure operating units are in alignment
with regulatory and administrative provisions and requirements.
Tax Consultants – Job Series 0501
As a Tax Consultant, you’ll assist taxpayers by providing technical assistance regarding
all kinds of taxes and explain probable consequences to various open courses of action.
Correspondence Examination Technicians – Job Series 0503
As a Correspondence Examination Technician, you’ll perform case analysis on pre-
classified returns and unresolved responses and identify and resolve issues that arise
during examination.
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#IRS Publication 4220, Applying for 501(c)(3) Tax-Exempt Status, is designed to help prospective charities apply for tax exemption under the tax law. See: https://t.co/2JYWngBDHM #CharityDay pic.twitter.com/zu2urSCsUs
— IRSnews (@IRSnews) September 5, 2025
Students and parents: See how the #IRS American Opportunity Tax Credit can help with higher education tuition, books and fees. Learn more: https://t.co/WdJxxAVSYI #BacktoSchool pic.twitter.com/QSDci0DV0p
— IRSnews (@IRSnews) September 5, 2025
If you purchased a new car, van, pick-up truck or motorcycle in 2025, you may qualify for a new deduction at tax time. More information from the #IRS at: https://t.co/4SuIZnZcOc pic.twitter.com/WMwntMwPcI
— IRSnews (@IRSnews) September 5, 2025