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An independent and proactive decision-maker, you will conduct field examinations of individual taxpayers and small businesses to determine liability. You will use the latest in computers, telecommunications and data management systems, and apply your knowledge of Internal Revenue Code, rulings, court decisions, agency policies, regulations and more.
A professional, courteous and effective communicator, you’ll work directly with taxpayers to advise and resolve collection issues – from researching complex tax law to providing basic instruction on filing requirements and extensions – to help them fulfill their Federal Tax obligations. You will conduct interviews and review records to gain an understanding of each taxpayer’s financial status, facilitate resolutions and educate them on the consequences of various courses of action.
Your strong knowledge and skill in applying IT principles, methods and practices will allow you to excel in this position. You’ll be responsible for assignments, defined by your supervisor, dealing with immediate local issues or support on larger issues – from troubleshooting network issues to testing and debugging programs according to detailed requirements.
Working with small businesses, exempt organizations, government entities and other clients with complex tax issues, you’ll investigate liability issues, conduct financial condition analyses, advise and audit taxpayers. Your knowledge of special features or varied issues that require the application of certain tax laws and investigative techniques set your work apart.
As the face of the IRS to many citizens, you’ll work directly with taxpayers in person and on the telephone to provide procedural and technical advice and explanations related to some basic issues, such as individual and employment tax returns, related schedules and inquiries about bills and notices. With the support of your supervisors, you’ll work to interview and resolve issues, and elevate more complex problems to other departments.
You will work directly with delinquent taxpayers, in their homes, places of business or offices to counsel them on obligations, provide guidance on a wide range of financial problems and assist them toward a positive course of action. You will become familiar with the client, observing indications of hardship or business failure, and assessing their ability to pay outstanding taxes. Your goal is to resolve all delinquencies with a clear course of action. In some cases, when appropriate, you will conduct investigations and take enforced collection actions.
As an IRS CI Special Agent, you will combine your accounting skills with law enforcement skills to investigate financial crimes. Special Agents are duly sworn law enforcement officers who are trained to ‘follow the money.’ No matter what the source, all income earned, both legal and illegal, has the potential of becoming involved in crimes which fall within the investigative jurisdiction of the IRS Criminal Investigation. Because of the expertise required to conduct these complex financial investigations, IRS Special Agents are considered the premier financial investigators for the Federal Government.