WHAT DOES A CONTACT REPRESENTATIVE DO?

As an Accounting Technician:Ensure the control and balance of daily computer-generated listings cover electronic paymentsIdentify and make recommendations for program or operational improvements.Provide technical assistance on program operations such a

As a Tax Examining Clerk you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' accounts reg

As a Tax Examining Clerk you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' accounts reg

As an Accounting Technician:Ensure the control and balance of daily computer-generated listings cover electronic paymentsIdentify and make recommendations for program or operational improvements.Provide technical assistance on program operations such a

As a Mail Processing Equipment Operator you will:Set-up, monitor, operate, and adjust a number of and various types of equipment or machines (e.g., carousel, burster, meter, labeler, inkjet, printer, folder, tabber, inseter, strapper, etc.)Perform rout

As a Tax Examining Technician you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' account

As a GENERAL CLERK you will:Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work.Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data an

As a Remittance Perfection Technician you will:Initiate and perform detailed research to identify taxpayer and ensure proper credit of payments received.Research status of accounts, pattern of previous payments, types of tax due, appropriate transactio

As a Remittance Perfection Technician you will:Initiate and perform detailed research to identify taxpayer and ensure proper credit of payments received.Research status of accounts, pattern of previous payments, types of tax due, appropriate transactio

As a Data Transcriber you will:Review documents for specific requirements necessary for processing.

WHAT DOES A CLERK DO? There are many types of clerks located throughout the organization. Most of these clerks are involved in the processing, distributing, and managing of incoming and outgoing correspondence.

WHAT IS THE LEADERSHIPDEVELOPEMENT PROGRAM (LDP)?

WHAT DOES A CLERK DO?Clerks work in various functional areas within the IRS, therefore your specific duties may vary according to assignments.

WHAT DOES A SENIOR TAX ANALYST DO?A Senior Tax Analyst serves as an expert analyst with responsibility for performing significant technical, analytical, and evaluative staff work.

WHAT DOES A DATA TRANSCRIBER DO? The Data Transcriber performs a vital role in the Service's ability to process thousands of tax returns each year.

WHAT DOES A REMITTANCE PERFECTION TECHNICIANDO?Examination Technician positions exist in many IRS organizations.

WHAT DOES A TAX EXAMINING TECHNICIAN DO? IRS employs Tax Examining Technicians (TETs) in many areas throughout the Service.

As a Senior Manager you will:Exercise delegated managerial authority to oversee the overall planning, directing, and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), o

As a Tax Examining Clerk you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' accounts reg

As a GENERAL CLERK you will:Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work.Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data an

As a CLERK you will:Assist in reviewing tax professional cases for compliance with all processes in the return preparer program.Gather pertinent information from a variety of automated systems and report findings.Conduct studies for program activity, p

As a GENERAL CLERK you will:Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work.Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data an

As a CLERK you will:Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work.Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data and number

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

WHAT DOES A CASE PROCESSOR DO? As a Case Processor you will be responsible for providing clerical and technical assistance to the manager and staff in the preparation and execution of documents for return preparer case files.

As a Tax Computation Specialist (AQMS Reviewer) you will:Perform quality reviews of Appeals computations using Appeals Quality Standards and Attributes (AQSA). Interprets and applies AQSA using the Appeals Quality Measurement Standards Guideline.

As a Tax Examining Technician you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' account

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Management and Program Analyst, you will:Implement the IRS Human Capital Officer and Deputy’s priorities and program objectives including administrative and management decisions and assure accomplishment of the desired result.Negotiate o

As a Appeals Officer, you will: Interact with taxpayers and representatives to determine and meet customer expectations. Hold conferences and negotiate issues to resolve tax disputes.

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Management and Program Analyst you will: Recommend effective operations consistent with policies and objectives.Research IRMs and legislative provisions to prepare issue papers.Interpret memoranda, policy statements, legislative proposals, and oth

As a Financial Management Analyst you will:Plan and develop servicewide or organizational budget formulations; Review and analyze budget requirements/submissions from individual or organizational components.Develop operating financial plan(s) and monit

As a Senior Manager you will:Exercise delegated managerial authority to oversee the overall planning, directing, and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), o

As a Senior Manager you will:Exercise delegated managerial authority to oversee the overall planning, directing, and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), o

As an Appeals Officer you will:Plan and carry through to completion broad, long-term analytical studies and projects requiring analysis of effectiveness, efficiency and productivity of substantive, mission-oriented programs.Provide analytical expertise

As a Tax Examining Technician, you will:Provide assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries, and researching pertinent tax data through IDRS, accounting records, telephone contact, IRS officials

As a Frontline Leadership Readiness Program Candidate you will: Remain in your current position and post of duty.Participate in a 5 year training and development program that will include a developmental acting assignment and a variety of developmental

As a Tax Analyst you will: Develop and interpret guidance on program planning, execution, and evaluation for the compliance, accounts management and/or taxpayer education and communication functions.Study problems facing operating unit functions or tho

As an attorney for the Office of Chief Counsel, Corporate Division, you will:As Senior Technician Reviewer (STR), the incumbent serves as a technical expert with respect to the functions and subject areas assigned to the Branch.

As a Management and Program Analyst you will:Participate with management on new or revised policies for high-level Service-wide programs providing administratively authoritative recommendations on matters related to the formulation and implementation o

As an Intake Technician you will:Manage incoming telephone call traffic and customer inquiries with internal, taxpayer, congressional, and stakeholder contacts.Confer with customers experiencing a hardship; clarify any issues and present possible cours

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Paralegal Specialist, you will:Prepare complex action plans and schedules for various phases of project accomplishment, both short and long range; ensure plans are consistent with TAS's mission, goals, schedules and policies.Prepare recommend

As a Senior Manager you will:Exercise delegated managerial authority to oversee the overall planning, directing, and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), o

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a Computer Engineer you will:Provide direction to the IT executives and business units on all aspects necessary to deliver new IT systems and solutions or modernize legacy systems, including planning, architecture, design, development, legacy migrat

As a Leadership Development Program (LDP) Candidate you will: Remain in your current position and post of duty.Participate in a 5 year training and development program that will include a developmental acting assignment and a variety of developmental a

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Leadership Readiness Development Candidate you will: Remain in your current position and post of duty.Participate in a 5 year training and development program that will include a developmental acting assignment and a variety of developmental activ

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Lead Tax Examining Technician, you will:Distribute, balance, monitor and report workload in accordance with established workflow or job specialization and maintain your own assigned inventory.Assure equitable distribution among employees and timel

As a Program/Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Lead Tax Examining Technician, you will:Distribute, balance, monitor and report workload in accordance with established workflow or job specialization and maintain your own assigned inventory.Assure equitable distribution among employees and timel

As a Revenue Officer (Advisor/Reviewer) you will:Determine the need for consultation with or referral to District Counsel. Communicate results of such contact to internal and external customers as needed.

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Program Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Lead Tax Examining Technician, you will:Distribute, balance, monitor and report workload in accordance with established workflow or job specialization and maintain your own assigned inventory.Assure equitable distribution among employees and timel

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Front Line Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficu

As a Tax Examining Technician you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' account

As a Lead Clerk you will:Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.Amend or reject work not meeting established standards and refer to supervisor any problems on meeting performanc

As a Remittance Perfection Lead you will:Initiate and perform detailed research to identify taxpayer and ensure proper credit of payments received.Research status of accounts, pattern of previous payments, types of tax due, appropriate transaction code

As a Front Line Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficu

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Examination Financial Technician you will:Perform case analysis on pre-classified returns and unresolved responses; classify returns with high correspondence examination potential or complex issues.Examine programs and tax law changes; research us

As a Correspondence Examination Technician you will:Perform case analysis on pre-classified returns and unresolved responses; classify returns with high correspondence examination potential or complex issues.Examine programs and tax law changes; resear

As a Lead Financial Technician you will:Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization; Assure equitable distribution among employees and timely accomplishment of assigned work load.Ame

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Tax Examining Technician you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' account

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a Lead Tax Examining Technician, you will:Distribute, balance, monitor and report workload in accordance with established workflow or job specialization and maintain your own assigned inventory.Assure equitable distribution among employees and timel

As a Frontline Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As a Lead Customer Service Representative you will:Perform work that is of the same kind and level as the employees being led.Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization.

As AN INFORMATION TECHNOLOGY SPECIALIST (SA/AS) you will:Plan, develop, schedule and conduct systems acceptability tests of modernization and production systems; including Tier I and Tier II applications for mission critical tax processing and internal

As a Frontline Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Tax Examining Technician you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' account

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

Lead the local implementation of national projects to provide network services that support business requirements.Plan, design, develop, and integrate network systems consistent with existing or planned network infrastructures.Lead projects to develop

As a Human Resources Specialist (Employee and Labor Relations) Field you will:GS-201-7/9/11 LEVEL:Provide technical guidance to management on the full range of human resources policies, practices, and matters affecting working conditions that require c

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a FrontLine Manager you will:Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.Assign work to subordinates based on priorities, selective consideration of the difficul

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Tax Examining Technician you will:Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.Access relevant systems to view and/or update taxpayers' account

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Management and Program Assistant, you will:Assist others in performing analytical and technical work.Identify potential, actual problems and probable causes and provide recommendations for resolution.Research special issues and gather pertinent st

As a Department Manager you will:Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates.Direct, coordinate, and oversee work plans through subordinate managers and supervisors.

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual

As a Customer Service Representative, you will:Communicate with individual taxpayers, their representatives, professional stakeholders, and other government officials.Complete contacts, i.e., conduct telephone interviews with a wide range of individual